Product support, our future warranty
Our activities are responsible – based on observation of regulatory enactments and ethical conduct principles focusing on lifelong cooperation. Ethical principles of business mean that we always work in accordance with the laws, internal regulations and ethical norms, which are the foundation underlying our sense of honesty and integrity. Every product we offer comes with the manufacturer’s guarantee. The warranty periods set by manufacturers for different products vary, and may be up to five years in some cases. Each warranty case, every question regarding our products, each and every recommendation or complaint is scrupulously reviewed. Therefore, our company has a support service from which our customers may get a qualified expert’ s answer to any product support or warranty question. In case of warranty repairs, customers may get free repairs performed by the manufacturer within the shortest time possible, within the period defined in the Consumer Protection Law.